Service

Software Integration

Make separate systems behave like one, so information is entered once and available everywhere it is needed.

The problem

What this service solves

Common situations that lead businesses to this work.

Systems do not talk to each other
Data is exported and imported by hand
Records disagree between platforms
A third-party API needs to be consumed safely

Capabilities

REST APIs
GraphQL
WebSockets
CRM integration
ERP integration
Payment integrations
Email integrations
Third-party applications
Data synchronisation
Existing application integration

Use cases

Website enquiries flowing directly into a CRM
E-commerce orders synchronised with inventory and accounting
Payment and invoicing platforms connected to internal systems
A shared integration layer between several applications

Business benefits

What you get from it

One source of truth instead of several
Less manual data movement
Failures surfaced and retried instead of lost
Simpler onboarding of future systems

Technology considerations

How technology is chosen

REST
GraphQL
WebSockets
Node.js
Python
PostgreSQL
Message queues

Integration design accounts for authentication, error handling, retries, throughput and data ownership.

Architecture

How an integration is structured

An integration layer isolates each system, so changes on one side do not break the other.

System A

Integration Layer

System B

Database / Cloud

Process

How we deliver this service

01
Discover
02
Design
03
Build
04
Integrate
05
Test
06
Support

See our full delivery process

FAQ

Software Integration questions

We assess the available options — supported exports, partner interfaces or alternative approaches — and advise on what is realistic.

Related

Related services

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Serving clients across Australia, Canada and global markets remotely.